Returns & Exchanges
At Strasburg Children, we want your little ones to cherish their heirloom-quality outfits. If you are not completely satisfied with your purchase, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and print your prepaid shipping label.
Package Securely
Place the items in their original packaging, ensuring all hangtags and protective coverings are intact to preserve the delicate fabric of the garments.
Ship the Item
Affix the prepaid label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Your Refund
Once our team inspects the returned heirloom, we will issue a refund to your original payment method within 7-10 business days, minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing